As a Landlord for 20 years, no one knows better than I (Chuck Austin, General Manager) the multitude of emotions when that tenant call, "I have pests in my apartment."
- FIrst it's DENIAL, "No possible way. How do you know? Are you sure?"
- Next comes BLAME, "It's not my fault! What are you going to do?"
- LEGAL slips in, and a whole new fear starts.
- Then the SAD REALIZATION - Regardless, it is going to fall back on you.
- FINANCIAL REALITY sets in - There are no extra funds for this disaster. I'm barely making it. How will I survive?
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